Moonpig Phone Numbers and Emails

Customer Service:

  • +44 207 803 0390


  • +44 345 450 0100
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Moonpig Emails:

Press Inquiries
Press Inquiries
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Contact Information

Moonpig Website:

Moonpig Help Center:

Corporate Office Address: Limited
10 Back Hill, Herbal House
London, London EC1R 5EN
United Kingdom

Other Info (opening hours):


Monday - Sunday (Except Bank Holidays): 9:30 am - 5:30 pm

Moonpig Customer Service Reviews

1.6 / 5
Graham G Rmy
Appalling service, didn’t deliver mum’s birthday card, impossible to contact

Avoid them, they are terrible. They didnt delivery my mums birthday card, the flowers they did deliver were dead and they cannot be contacted, they have no...

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Keazzi G
Delivery problem

Twice I ordered, paid 1st class, the first card took over a week to arrive. My next order was supposed to be estimated delivery 1st class, on 10th March, its...

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Summary of Moonpig Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Moonpig?

Shipping and Delivery Question:

  • “Order hasnt arrived”
  • “Delivery”
  • “Not received order”

Cards Question:

  • “Missing card”
  • “Complaint about not being able to do e-cards”
  • “Cards not arrived”

Request for Information Question:

  • “Want to find out where my order is”
  • “To find out where my delivery card is...”
  • “To find out who sent a card”

Product/ Service Question:

  • “Poor quality”
  • “Order amendment”
  • “Flowers poor quality”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Cancel order”
  • “Cancelled order”

Return/ Replace Question:

  • “Return/Refund Required”
  • “Returned gift”
  • “Change address to deliver card”

Payments and Charges Question:

  • “I have Discount”
  • “Payment kraken onn12/03/23”
  • “Unrecognised transaction”

Refund Question:

  • “Refund”
  • “Want a refund as goods has not arrived”
  • “Refund for delivery charges”

Account Question:

  • “Not sure order has gone through, but money left account”
  • “No link for password change coming through”
  • “Cannot receive email or password”

Staff Question:

  • “Unhappy with the service provided”
  • “Disgusted with the service”
  • “I want their service phone number”

Website/ Application Question:

  • “Website problem”

Other Question:

  • “Order not turned uo”
  • “Dead mothers day flowers”
  • “Amendment”


Related Companies

Photobox, Hofmann, posterXXL

Moonpig reviews and complaints

Moonpig is ranked 46 out of 300 in Printing category

Official Company Name Limited


We’re all about making people’s days brilliant



Type of Business


Area Served

USA, UK, Australia

Payment Methods


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