Contact Moonpig Customer Service
Moonpig Phone Numbers and Emails
Customer Service:
-
+44 207 803 0390
Legal:
-
+44 345 450 0100
Moonpig Emails:
Contact Information
Moonpig Website:
Moonpig Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday (Except Bank Holidays): 9:30 am - 5:30 pm
Summary of Moonpig Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Moonpig?
Shipping and Delivery Question:
- “Order hasnt arrived”
- “Delivery”
- “Not received order”
Cards Question:
- “Missing card”
- “Complaint about not being able to do e-cards”
- “Cards not arrived”
Request for Information Question:
- “Want to find out where my order is”
- “To find out where my delivery card is...”
- “To find out who sent a card”
Product/ Service Question:
- “Poor quality”
- “Order amendment”
- “Flowers poor quality”
Activation/ Cancellation Question:
- “Cancel an order”
- “Cancel order”
- “Cancelled order”
Return/ Replace Question:
- “Return/Refund Required”
- “Returned gift”
- “Change address to deliver card”
Payments and Charges Question:
- “I have Discount”
- “Payment kraken onn12/03/23”
- “Unrecognised transaction”
Refund Question:
- “Refund”
- “Want a refund as goods has not arrived”
- “Refund for delivery charges”
Account Question:
- “Not sure order has gone through, but money left account”
- “No link for password change coming through”
- “Cannot receive email or password”
Staff Question:
- “Unhappy with the service provided”
- “Disgusted with the service”
- “I want their service phone number”
Website/ Application Question:
- “Website problem”
Other Question:
- “Order not turned uo”
- “Dead mothers day flowers”
- “Amendment”
About
, ,
Moonpig is ranked 46 out of 300 in Printing category
Moonpig.com Limited
We’re all about making people’s days brilliant
2000
Online
USA, UK, Australia
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